Product: Uncle Bobs Manager Clear all filters (14 of 14 reviews match)
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Beyond dissatisfied and disgusted with Tarshika's level of professionalism and customer service skills. Then to find out that she's a manager at the location baffled me. Someone needs to do something about that woman's attitude. There's no way she should be one of the...
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3.5
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Uncle Bobs Manager
#932167
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I have been renting a storage unit at Uncle Bob's Storage in Topsham, Maine for over two years now and it sucks! God help me. I can't stand the manager, Sam but I have to say the worst human I have ever spoke with (hands down), has to be the regional manager. ...
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Anonymous
Anonymous

I agree totally...with such poor customer service, and the lack of knowledge ALL the way around. Even the management cannot solve basic equations I'll happily give my money el...

Topsham, Maine
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Uncle Bobs Manager
#930317
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I will escalate this up to the highest not because I worried about the stuff in storage or in going auction but the level of customer service sucks and the disrespect being called a liar , cut off and talk to like I was a child after almost 4 years... 2295 West Michigan Avenue store # 70 Pensacola, FL...
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1.3
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Uncle Bobs Manager
I didn't like
  • Customer service
  • Being called a liar
#866044
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Uncle Bobs Manager Review

#850301
Visited store 522 in Frisco, Tx. Fabulous manager, courteous, professional and thorough. Office and grounds immaculate. You definitely have a keeper here. Dana M Phillips.
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Uncle Bobs Manager Review

#827194
Someone needs to call me like ASAP ! About your female Manager and my damage on my items ! Call me @ 912-441-4470 before I go on Facebook and expose photos and recording I did of your customer service
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Uncle Bobs Manager Review

#735655
The old owners Chris and Jim were great. Very helpful when I was Honorably Discharged out of the Air Force. The new area manager Brian Krull has terrible customer service skills and should not be in a management position unless it is for Mc Donalds and even then i wouldn't let him make my big mac .....Take a word of advice "FIND A DIFFERENT STORAGE FACILITY OR COMPANY" for that matter.
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Your so call nasty rude manager in Suffield just got me written up but yet you won't do a *** thing about her. If your staff comes in i will have to refused them and take the next customer. She lie and inconsiderate people there is a big problem with all upper manager...
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Anonymous
Anonymous

Read the lease and pay your bill on time. No one but yourself is responsible for paying late.

1.0
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Uncle Bobs Manager
#861587
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SHE SAID SHE WOULD CONTACT HER MANAGER, AND THEN CALL ME WHEN SHE STAIGHTENED IT OUT. SO, WITHOUT MY SIGNATURE, SHE GAVE ME PERMISSION TO MOVE IN. BUT THEN COULDNT HONOR ME THE TRUCK RENTAL FREE. SO SHE CREDITED ME $50. THEN WAIVED ADMIN FEE. ETC. ON FEB 28, I PAID...
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1.2
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Uncle Bobs Manager
#849692
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Uncle Bobs - Manager Review from Columbus, Ohio
Bad Service: I just received a folded up badly tapped termination notice on my door by the local manager because i called uncle bobs corporate (on march 24)asking about their forgiveness policy on late fees if you are sick and can not pay on time.
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Anonymous
Anonymous

Local property managers have too much leeway in the big national chain storage companies. They also have incentives to raise rents, collect fees and sell accessories & insuran...

1.5
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Uncle Bobs Manager
#818074
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Having worked for Uncle Bobs in Atlanta as a manager at multiple locations... I can honestly say the reason for poor customer service has to do with (a) extremely low pay and (b) quality of employees that are being hired. UB focuses on monthly financials and low...
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Anonymous
Anonymous

Insurance or the optional unnecessary extra is common in many businesses. I've heard the samething that property management and staff are evaluated hard on optional and upsell...

1.0
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Uncle Bobs Manager
#778027
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Uncle bobs need to put grown up in their business and get the disrespectful want to be grown behind out of the grown up slot and back in to the training room. They say they don't want to sell your stuff? Well I know that is a down right lie. And if you just keep in...
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1.0
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Uncle Bobs Manager
#771327
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I rented storage at Bob's one year ago. Today, I received a notice indicating my rental rate would be increasing by 33% due to an increase in their operating costs. Although I appreciate that inflation has been running about 2%, how does this cause a 33% increase in...
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Uncle Bobs Manager
#565077
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Uncle Bobs - Manager Review from Bronx, New York
Uncle Bobs - Manager Review from Bronx, New York
Uncle Bobs - Manager Review from Bronx, New York
Uncle Bobs - Manager Review from Bronx, New York
After paying for two year, on hwy n 98 Lakeland fl.come today on a Saturday my wife and I pay our late fee because every time we called to make a payment we called them over and over they never answered the phone or retuned phone calls no matter how many messages we...
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Anonymous
Anonymous

I advise you to take pictures or anything else that is irreplaceable and donate all the other items, you will pay much more than what it is worth in storage fees and from the ...

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Uncle Bobs Manager
#555556
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