Product: Uncle Bobs Customer Care Clear all filters (13 of 13 reviews match)
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Traveling out of country and just returned on the 5th received voicemail upon my entry back into US for phone service was not available.Placed a call today on 9/6 to make a payment and was immediately informed that we reached out to you to avoid the late fee the was...
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1.0
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Uncle Bobs Customer Care
#1097356
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I really give high his customer service high marks, hopefully Uncle Bob's will acknowledge Lionel commitment and Customer Service. Lionel should be rewarded by uncle for his professionalism and honesty also because of Lionel I will choose Uncle Bobs next time I need...
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Uncle Bobs Customer Care
#982586
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THE STAFF AT THE LODI STORE IN NEW JERSEY IS THE WORST I'VE SEEN' NOT ONLY DON'T THEY CARE BOUT CUSTER SERVICE. BUT THEY HAVE NO CLUE WHAT'S GOING ON' 'NEVER HAVE I ACCOUNTED A MANGER AND STAFF WHO DON'T GIVE A *** ABOUT PEOPLE WHO PAID THEIR SALARY; THE WHOLE STAFF...
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Anonymous
***ED OFF FRED

ONCE AGAIN MY EXPERIENCE WITH THE UNCLE BOBS STORAGE STORE IN LODI N.J. JUST GOT WORSE' THEY CHARGE A LATE FEE WHEN MY VA CHECK DOES'NT ARRIVE ON TIME. I GET IT AND PAY IT'WH...

1.0
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Uncle Bobs Customer Care
I didn't like
  • Poor customer service
#887354
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I want to say nothing bad about Uncle Bob's Self Storage but all GOOD. I have read many complaints on this site, however I would like to share that the people leaving the complaints probably did not read their Rental Agreement before signing it and probably did not ask...
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Uncle Bobs Customer Care
#770734
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Well I don't appreciate the hikes in cost without my knowledge. And talking with someone in customer service in regards to cost issues, clearly Uncle bob Co. Doesn't care about losing customers. Especially for the 1275 Sheridan rd. Office. Tonawanda ny. Patti who once...
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3.5
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Uncle Bobs Customer Care
#733240
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I live in Mableton,Georgia i have been a customer of Uncle Bob's Storage for more than a year. I have never been late on making my storage payment. In July I was bed written with a back injury that left me unable to walk, being in pain not able to walk on the 5th and...
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Anonymous
Much Happier Customer

Glad to report that Uncle Bobs made a good faith effort in resolving my problem. they waved $115.00 from the $245. Nice to know that someone at Uncle Bobs know how to treat cu...

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Uncle Bobs Customer Care
#517291
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I recently rented a storage locker at Uncle Bob's Storage in Florissant,MO. I was informed the insurance was mandatory and not an option, through Bader Insurance Company. After a couple of months we discovered our locker had flooded due to a flaw in the building. We...
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Anonymous
Anonymous

Totally agree tried to cancel my insurance, which is not required by law. I work for a storage facility in N.J and know the rules. They told me I could not drop my insurance, ...

Anonymous
Anonymous

Insurance, the optional extra or rigged bet for the insurance company. And yes many policies are filled with exemptions, exclusions & limits. This is why many states do not al...

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Uncle Bobs Customer Care
#456651
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Uncle Bobs Customer Care Review

#1038206
I had a storage bin with them and I lost my job I inform tham about it 3weeks late they sold my storage I have tried to call them and left message still no answer this been going on for 4 years
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Uncle Bobs Customer Care Review

#1029678
1.0
Details
Southampton ny very poor customer service the company of no ,leaving and will never recommend to any one .stay away
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Uncle Bobs Customer Care Review

#929627
4.7
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My name is Angela Bango, and I went to Uncle Bobs Self Storage in Hollywood, Store 195. I talked with Keith Sanchez. He treated my very professional, and answered all of my questions. He went out of his way to provide me with the information that I needed. You go Keith, you were owesome! Congratulations! Angela
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Uncle Bobs Customer Care Review

#905884
1.0
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Poor customer service many times nobody in office 30 minutes till almost an hour.
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Uncle Bobs Customer Care Review

#897587
4.9
Details
Called to price some storage units,had a great experience.they have great customer service, the young lady that helped me said her name was Haily Johnson
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
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Uncle Bobs Customer Care Review

#847101
Hello I like how unclr bob storge on sliver star road in orlabdo can be so rude to their customer. I was their almost two years and i have called them about mice in my storage bin they did nothing about it then i went in the office and told them they still not do a thing abiut it. Know they want me to pay for the storage bin that i have nothing in it and call their Insurance Company
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