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Rate increase every year of $25 or more. Rude and poor customer service. If your 7 days late it's an automatic $50 late fee and your locked out of your unit. After 30 days late they put a lein on your storage facility and charge a $150 fee to remove it, which brings...
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Anonymous
Anonymous

Read the rules at all storage places, pretty much the same

1.3
#891884
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THE STAFF AT THE LODI STORE IN NEW JERSEY IS THE WORST I'VE SEEN' NOT ONLY DON'T THEY CARE BOUT CUSTER SERVICE. BUT THEY HAVE NO CLUE WHAT'S GOING ON' 'NEVER HAVE I ACCOUNTED A MANGER AND STAFF WHO DON'T GIVE A *** ABOUT PEOPLE WHO PAID THEIR SALARY; THE WHOLE STAFF...
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Anonymous
***ED OFF FRED

ONCE AGAIN MY EXPERIENCE WITH THE UNCLE BOBS STORAGE STORE IN LODI N.J. JUST GOT WORSE' THEY CHARGE A LATE FEE WHEN MY VA CHECK DOES'NT ARRIVE ON TIME. I GET IT AND PAY IT'WH...

1.0
I didn't like
  • Poor customer service
#887354
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Short Review on July 17, 2016

Please have a look at your Texas and American Flag. They are tore and worn. Please consider replacing these. Uncle Bobs McKinney Texas North Custer road.
#883870
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Uncle Bobs Storage Unit Review

Paying for air conditioned storage and not getting it. It was 90 degrees in there today and don't know how long it has been that way. You are not getting air conditioned storage if you have a storage in the f section of the Lehigh storage. 7/8/16
#879125
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just wanted everyone to know that i had a great experience at uncle bobs storage. I was looking for some prices on a unit because i will be moving pretty soon and the young lady was very helpfull and friendly. Her name was hailey and i posted it on the company website...
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5.0
I liked
  • Hailey
#872893
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I have been a customer since 07/2012, every time a payment was due I paid. For the most part until two months ago customer service was prefect. The regional manager Greg is very rude, disrespectful and calls is customers or possible customers liars. I have had two...
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1.3
I didn't like
  • Customer service
  • Being called a liar
#866044
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Keep your manager and your employees away from my job pls. Your so call nasty rude manager in Suffield just got me written up but yet you won't do a *** thing about her. If your staff comes in i will have to refused them and take the next customer. She lie and...
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Anonymous
Anonymous

Read the lease and pay your bill on time. No one but yourself is responsible for paying late.

1.0
#861587
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Uncle Bobs Manager Review

Visited store 522 in Frisco, Tx. Fabulous manager, courteous, professional and thorough. Office and grounds immaculate. You definitely have a keeper here. Dana M Phillips.
#850301
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I Made online reservation to rent a 5x10 unit that included free moving truck, and special promotion rate of $77 mo., and half off 2nd month with a CONFIRMATION EMAIL. I HAD TO POSTPONE MOVE IN DATE AND RECIEVED ANOTHER email confirmation for latet date. I WENT DOWM TO...
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1.2
#849692
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Uncle bobs self storage robbed me blind! I was never late on payments, this seems to be extra income for self storage facilities according to private investigators, and is making theft legal and easy the way their contracts are written they can default a customer about...
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Anonymous
Anonymous

it is pretty sad that uncle bob's treat there customers they way they do there manager at the suffield store 060 Vanessa who is the manager is rude nasty and needs to manage...

1.2
#848539
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