Bad Service: I just received a folded up badly tapped termination notice on my door by the local manager because i called uncle bobs corporate (on march 24)asking about their forgiveness policy on late fees if you are sick and can not pay on time.Read more
1. Do not buy there 3rd party Bader insurance. It is overpriced and does not cover much. Uncle Bob's gets a 25% commission of the monthly charge. The water damage coverage is useless. It's depreciate replacement only. It doesn't cover theft. Why on earth buy it. 2....Read more
- Previous owner
I didn't like
- Poor maintenance on unit
- Rude and disrespectful area manager
- Rude and unhelpful customer service
Uncle Bobs truly sucks, they are the worst place. They raise rents & rip people off. Plus they auction your stuff when you are late on a payment or run into hard timesRead more
Short Review on July 17, 2016
Please have a look at your Texas and American Flag. They are tore and worn. Please consider replacing these. Uncle Bobs McKinney Texas North Custer road.
Short Review on July 08, 2016
Paying for air conditioned storage and not getting it. It was 90 degrees in there today and don't know how long it has been that way. You are not getting air conditioned storage if you have a storage in the f section of the Lehigh storage. 7/8/16
Uncle Bobs Manager Review
Visited store 522 in Frisco, Tx. Fabulous manager, courteous, professional and thorough. Office and grounds immaculate. You definitely have a keeper here. Dana M Phillips.
Uncle Bobs Customer Care Review
Hello I like how unclr bob storge on sliver star road in orlabdo can be so rude to their customer. I was their almost two years and i have called them about mice in my storage bin they did nothing about it then i went in the office and told them they still not do a thing abiut it. Know they want me to pay for the storage bin that i have nothing in it and call their Insurance Company
this uncle bobs storage sold me and my kids stuff and i didnt even find out until the next day. our whole life was in there all of our pictures and safe keepings and even my dads ashes. and the manager ERICA is so rude and disrespectful that she wont even try and help...Read more
Having worked for Uncle Bobs in Atlanta as a manager at multiple locations... I can honestly say the reason for poor customer service has to do with (a) extremely low pay and (b) quality of employees that are being hired. UB focuses on monthly financials and low...Read more
Uncle bobs need to put grown up in their business and get the disrespectful want to be grown behind out of the grown up slot and back in to the training room. They say they don't want to sell your stuff? Well I know that is a down right lie. And if you just keep in...Read more
I want to say nothing bad about Uncle Bob's Self Storage but all GOOD. I have read many complaints on this site, however I would like to share that the people leaving the complaints probably did not read their Rental Agreement before signing it and probably did not ask...Read more
I rented a unit that I did not use for this whole month. I closed the account over the weekend and asked when would I receive a refund for the difference. I was told over the phone they do not refund the difference (nobody does that). I couldn't care less what other...Read more
Well I don't appreciate the hikes in cost without my knowledge. And talking with someone in customer service in regards to cost issues, clearly Uncle bob Co. Doesn't care about losing customers. Especially for the 1275 Sheridan rd. Office. Tonawanda ny. Patti who once...Read more
I rented a unit from the Uncle Bob's on 20th Street in Vero Beach. The gentleman Peter was great. I "borrowed" their truck which was located at the 10th Ave Vero Beach location. I was aware of the deposit, however in the state of Florida, you can have your insurance on...Read more
Do you have something to say about Uncle Bobs? What happened? What can we help you with?