Review about Uncle Bobs Storage from Columbus, Ohio

Bad Service: I just received a folded up badly tapped termination notice on my door by the local manager because i called uncle bobs corporate (on march 24)asking about their forgiveness policy on late fees if you are sick and can not pay on time.

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Reason of review:
Poor customer service
Product or service
Uncle Bobs Storage
Review category
Transportation and Storage
review #818074
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Apr 11 #1142853

Local property managers have too much leeway in the big national chain storage companies. They also have incentives to raise rents, collect fees and sell accessories & insurance. Many companies also don't like it when a matter can't be resolved by local management which frequently has the discretion to do so. The local manager might have gotten a call or a note in their file.
Also remember it is an adversarial landlord-tenant relationship when dealing in self storage. The landlord or company management view most customers as a sucker or mark willing to accept what ever they throw at them.

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