1. Do not buy there 3rd party Bader insurance. It is overpriced and does not cover much. Uncle Bob's gets a 25% commission of the monthly charge. The water damage coverage is useless. It's depreciate replacement only. It doesn't cover theft. Why on earth buy it.
2. Read the contract. They state that they and there contractors are not responsible for whatever they do on the property or in your storage units. Are they in there to do a repair? Paint? And then steal your things or cause a hole to leak water? THEY WILL NOT PAY. You have to sue them. Homeowners Insurance doesn't cover subcontractor damage.
3. There staff is rude. They look to raise rents continuously.
4. The company is owned by Wall Street Investors who trade in risky debt instruments Remember the 2008 crash?? These type of people found a new real estate market. Self Storage. All self storage. Be careful, informed and do your best to protect yourself from these from these vultures.
Product or Service Mentioned: Uncle Bobs Storage Unit.
Reason of review: Poor customer service.
Monetary Loss: $25000.
I liked: Previous owner.
I didn't like: Lack of integrity, Rude and unhelpful customer service, Poor maintenance on unit, Rude and disrespectful area manager.