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1.9 Based on 36 reviews
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  • Customers like
    • Great 1
    • Previous owner 1
  • Customers don't like
    • Poor customer service 5
    • Rude and disrespectful area manager 3
    • Rude and unhelpful customer service 3
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your staff member Lionel at your storage facility located in Mableton Ga , Veterans Memorial hwy, called me to alert me in regards to my storage compartment door not being locked properly, Lionel call possibly saved me thousands of dollars if someone had burglarized my storage space, I really was very grateful that Mr. Lionel was performing his Job today. also Lionel was very courteous. I really give high his customer service high marks,... Read more

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Uncle Bobs - My entire house is gone - theft, burglary and no help from management.
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Our unit at 8350 S. Sam Houston Pkwy E in Houston Texas had everything stolen: furniture, appliances, lawn and garden. We had everything for a 3500 sq. ft. home housed here. Mervin Mejia is the site manager. Ken Ural is his manager - Richard Rodriguez is No one has cooperated or returned phone calls. The cameras were pointed away from our unit, gates are left open and no one can explain why unit alarm did not go off. Police... Read more

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Uncle Bobs# 322 at Huebner Road in San Antonio was great! From Day one when I was searching for a storage space, Vera was terrific on the phone and in person. I rented a Climate Controlled unit at a fair price based on my comparisons and Vera even got me a space that was close to the door and made it easier to load in/out! Also, anytime I entered the build to access my storage space I noticed that the AC was actually set to a reasonable... Read more

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Uncle Bobs the South west CLERK'S unlawfully called manager (rip off men). They rob every month from customers rsising high % rent. Then, they mess up payments on line to rip you off late fees. They let HOMEless man live in storages, x $ under table. The employees are corrupt. We will go to the news - nation wide and Congress men tk stop thiz terrorist oppressors of tenants. Uncle bobs who pays your salaries. Renters and stolen $ in lates fees Read more

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Beyond dissatisfied and disgusted with Tarshika's level of professionalism and customer service skills. Then to find out that she's a manager at the location baffled me. Someone needs to do something about that woman's attitude. There's no way she should be one of the front men of your establishment. I have submitted a complaint with your corporate office. Location: 1625 S Ashland Chicago, IL 60608 10/6/16 2:15PM Read more

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I have been renting a storage unit at Uncle Bob's Storage in Topsham, Maine for over two years now and it sucks! God help me. I can't stand the manager, Sam but I have to say the worst human I have ever spoke with (hands down), has to be the regional manager. WOW!!!!!!! She is by far the most ignorant female I have ever had the misfortune of speaking with. There is nobody home. To call her a bird brain would be an understatement. I was... Read more

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My name is Angela Bango, and I went to Uncle Bobs Self Storage in Hollywood, Store 195. I talked with Keith Sanchez. He treated my very professional, and answered all of my questions. He went out of his way to provide me with the information that I needed. You go Keith, you were owesome! Congratulations! Angela

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slow to process payments, quick to lock you out and charge large overages when payment is late. These people are vultures!

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Poor customer service many times nobody in office 30 minutes till almost an hour.

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I was informed that my brother lost quite a hefty amount from water damage due to a flood in St Louis MO and his belongings were ruined at the Uncle Bob's in Brentwood MO 63144; what I need to know is what recourse can we take to get him full compensation. I understand many many complaints have been filed and are under investigation with Channel 5 News. Can you please get back to me right away and let me know what recourse we have regarding my... Read more

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