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Traveling out of country and just returned on the 5th received voicemail upon my entry back into US for phone service was not available. Placed a call today on 9/6 to make a payment and was immediately informed that we reached out to you to avoid the late fee the was...
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1.0
#1097356
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I called Uncle Bob's storage, around the corner from where I live, told them that I wanted to store my Pick up, with out any tags. I had only the title. They responded with that it was alright, as long as I had some proof of ownership. I paid a tow company $95 to bring...
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I didn't like
  • Needs to understand what the customer is saying
#1072818
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I was told that they wouldn't auction off belongings if paid by Friday yet they auctioned it off on Thursday what a setup. Made my compliant and these are the words they stand on "you didn't pay" then he says they don't get paid for auction however had issues with this...
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Anonymous
Anonymous

What they say is irrelevant. They have to comply with the state statute TO THE LETTER OF THE LAW. If they did not do so, you have a winning case in court. Stop being sad an...

1.0
#1063603
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Uncle Bobs Customer Care Review

Uncle Bobs
#1038206
I had a storage bin with them and I lost my job I inform tham about it 3weeks late they sold my storage I have tried to call them and left message still no answer this been going on for 4 years
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Uncle Bobs Customer Care Review

Uncle Bobs
#1029678
1.0
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Southampton ny very poor customer service the company of no ,leaving and will never recommend to any one .stay away
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Uncle Bobs Parking Lot Facility Review

Uncle Bobs
#1029644
1.0
Details
I have 4 parking spaces got eviction notice for parking a little over the line ,then the staff had a argument w other my driver over a garden hose,1 month later got a certified letter there charging $20 a month for water for each truck you haven t charged me in 5 years now you charge for water iam afraid to use the bathroom or breath the air
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Uncle Bobs Customer Care Review

Uncle Bobs
#929627
4.7
Details
My name is Angela Bango, and I went to Uncle Bobs Self Storage in Hollywood, Store 195. I talked with Keith Sanchez. He treated my very professional, and answered all of my questions. He went out of his way to provide me with the information that I needed. You go Keith, you were owesome! Congratulations! Angela
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The Uncle Bob’s/Life Storage property in Brentwood FLOODS. It’s smack dab in Deer Creek’s flood plain. Silly me, I had thought when I stashed my family photos and other irreplaceable items there that no one would build a storage facility in a known flood area. What...
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#996005
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your staff member Lionel at your storage facility located in Mableton Ga , Veterans Memorial hwy, called me to alert me in regards to my storage compartment door not being locked properly, Lionel call possibly saved me thousands of dollars if someone had burglarized my...
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#982586
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Uncle Bobs - My entire house is gone - theft, burglary and no help from management.
Uncle Bobs - My entire house is gone - theft, burglary and no help from management.
Uncle Bobs - My entire house is gone - theft, burglary and no help from management.
Our unit at 8350 S. Sam Houston Pkwy E in Houston Texas had everything stolen: furniture, appliances, lawn and garden. We had everything for a 3500 sq. ft. home housed here. Mervin Mejia is the site manager. Ken Ural is his manager - Richard Rodriguez is Corp.office....
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Anonymous
Anonymous

You are a *** if you think its an inside job. Its not Fort Knox, its a gated facility. Get over yourself and get a bigger house.

1.0
I didn't like
  • Stole my house full of furniture
  • Rude and disrespectful area manager
  • Rude and unhelpful customer service
#959832
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Uncle Bobs# 322 at Huebner Road in San Antonio was great! From Day one when I was searching for a storage space, Vera was terrific on the phone and in person. I rented a Climate Controlled unit at a fair price based on my comparisons and Vera even got me a space that...
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#942300
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Uncle Bobs the South west CLERK'S unlawfully called manager (rip off men). They rob every month from customers rsising high % rent. Then, they mess up payments on line to rip you off late fees. They let HOMEless man live in storages, x $ under table. The employees are...
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#939891
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Beyond dissatisfied and disgusted with Tarshika's level of professionalism and customer service skills. Then to find out that she's a manager at the location baffled me. Someone needs to do something about that woman's attitude. There's no way she should be one of the...
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3.5
#932167
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I have been renting a storage unit at Uncle Bob's Storage in Topsham, Maine for over two years now and it sucks! God help me. I can't stand the manager, Sam but I have to say the worst human I have ever spoke with (hands down), has to be the regional manager. ...
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Anonymous
Anonymous

I agree totally...with such poor customer service, and the lack of knowledge ALL the way around. Even the management cannot solve basic equations I'll happily give my money el...

Topsham, Maine
#930317
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