filters
state:
Show
city:
Show
category:
Show
product:
Show
The Uncle Bob’s/Life Storage property in Brentwood FLOODS. It’s smack dab in Deer Creek’s flood plain. Silly me, I had thought when I stashed my family photos and other irreplaceable items there that no one would build a storage facility in a known flood area. What...
Read more
#996005
Reply to reviews
your staff member Lionel at your storage facility located in Mableton Ga , Veterans Memorial hwy, called me to alert me in regards to my storage compartment door not being locked properly, Lionel call possibly saved me thousands of dollars if someone had burglarized my...
Read more
#982586
Reply to reviews
Uncle Bobs - My entire house is gone - theft, burglary and no help from management.
Uncle Bobs - My entire house is gone - theft, burglary and no help from management.
Uncle Bobs - My entire house is gone - theft, burglary and no help from management.
Our unit at 8350 S. Sam Houston Pkwy E in Houston Texas had everything stolen: furniture, appliances, lawn and garden. We had everything for a 3500 sq. ft. home housed here. Mervin Mejia is the site manager. Ken Ural is his manager - Richard Rodriguez is Corp.office....
Read more
Anonymous
Anonymous

You are a *** if you think its an inside job. Its not Fort Knox, its a gated facility. Get over yourself and get a bigger house.

1.0
I didn't like
  • Rude and disrespectful area manager
  • Stole my house full of furniture
  • Rude and unhelpful customer service
#959832
Reply to reviews

Uncle Bobs Customer Care Review

Uncle Bobs
#1038206
I had a storage bin with them and I lost my job I inform tham about it 3weeks late they sold my storage I have tried to call them and left message still no answer this been going on for 4 years
Comment Be first to start a discussion
Show

Uncle Bobs Customer Care Review

Uncle Bobs
#1029678
1.0
Southampton ny very poor customer service the company of no ,leaving and will never recommend to any one .stay away
Comment Be first to start a discussion
Show

Uncle Bobs Parking Lot Facility Review

Uncle Bobs
#1029644
1.0
I have 4 parking spaces got eviction notice for parking a little over the line ,then the staff had a argument w other my driver over a garden hose,1 month later got a certified letter there charging $20 a month for water for each truck you haven t charged me in 5 years now you charge for water iam afraid to use the bathroom or breath the air
Comment Be first to start a discussion
Show

Uncle Bobs Customer Care Review

Uncle Bobs
#929627
4.7
My name is Angela Bango, and I went to Uncle Bobs Self Storage in Hollywood, Store 195. I talked with Keith Sanchez. He treated my very professional, and answered all of my questions. He went out of his way to provide me with the information that I needed. You go Keith, you were owesome! Congratulations! Angela
Comment Be first to start a discussion
Show
Uncle Bobs# 322 at Huebner Road in San Antonio was great! From Day one when I was searching for a storage space, Vera was terrific on the phone and in person. I rented a Climate Controlled unit at a fair price based on my comparisons and Vera even got me a space that...
Read more
#942300
Reply to reviews
Uncle Bobs the South west CLERK'S unlawfully called manager (rip off men). They rob every month from customers rsising high % rent. Then, they mess up payments on line to rip you off late fees. They let HOMEless man live in storages, x $ under table. The employees are...
Read more
#939891
Reply to reviews
Beyond dissatisfied and disgusted with Tarshika's level of professionalism and customer service skills. Then to find out that she's a manager at the location baffled me. Someone needs to do something about that woman's attitude. There's no way she should be one of the...
Read more
3.5
#932167
Reply to reviews
I have been renting a storage unit at Uncle Bob's Storage in Topsham, Maine for over two years now and it sucks! God help me. I can't stand the manager, Sam but I have to say the worst human I have ever spoke with (hands down), has to be the regional manager. ...
Read more
Anonymous
Anonymous

I agree totally...with such poor customer service, and the lack of knowledge ALL the way around. Even the management cannot solve basic equations I'll happily give my money el...

#930317
Reply to reviews
I was informed that my brother lost quite a hefty amount from water damage due to a flood in St Louis MO and his belongings were ruined at the Uncle Bob's in Brentwood MO 63144; what I need to know is what recourse can we take to get him full compensation. I...
Read more
Anonymous
Anonymous

It depends on what insurance he has. There are complaints by the millions with Uncle Bob's they are horrible. But it depends on what kind of flood. Uncle Bob's isn't liable, h...

Anonymous
Anonymous

Did he have insurance from U. Or his own renters policy?

#902010
Reply to reviews
I rented a u-haul to be dropped off at the Mt Pleasant, SC location on Mathis Ferry. As I pulled into the return area a representative met me and told me to take the trailer away they where full. If I dropped off the trailer they would charge me $250. They said to call...
Read more
#893191
Reply to reviews
Rate increase every year of $25 or more. Rude and poor customer service. If your 7 days late it's an automatic $50 late fee and your locked out of your unit. After 30 days late they put a lein on your storage facility and charge a $150 fee to remove it, which brings...
Read more
Anonymous
Anonymous

Read the rules at all storage places, pretty much the same